Privacy
A clear view of what we collect, what we don’t, and how we handle account and portfolio data.
What we collect
We collect account details you provide directly, such as your name, email address, company name, and information you choose to store inside the platform. That can include property records, unit data, transaction records, uploaded documents, and messages sent through site forms.
We may also collect basic technical information needed to operate and secure the service, such as device, browser, IP, login timestamps, and error logs.
How we use information
- To create and maintain your account.
- To deliver core product features such as transactions, reporting, and document storage.
- To respond to support, onboarding, pricing, and security questions.
- To monitor service reliability, prevent abuse, and troubleshoot operational issues.
- To improve product quality and understand which workflows need refinement.
What we do not do
We do not sell your personal information. We do not treat your portfolio records as advertising inventory. We do not use your data for unrelated consumer profiling.
Data storage and retention
Operational data is stored so the platform can function properly and so users can access account history, uploaded files, and transaction records. Retention periods can vary depending on the type of data, support needs, security monitoring, and legal obligations.
Security posture
We approach privacy together with security. That includes protected sign-in, encrypted traffic in transit, access controls, and backup-aware operational practices. You can review the public security overview for more context.
Cookies and preferences
The site may use basic cookies or local storage to remember settings such as theme preference and session-related behavior. These are used to improve site function and user experience.
Your choices
You can contact us to ask privacy questions, request updates to account information, or ask about account closure. Some information may need to be retained for security, compliance, billing, or legitimate operational reasons.
Contact
Questions about privacy can be sent through the contact page. For security-specific questions, review the security overview first and then contact the team if you need clarification.